Terms and Conditions
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Bridge Communications, LLC (“Bridge Communications,” “we,” “us,” or “our”) provides 10DLC (10-Digit Long Code) messaging services as part of our UCaaS (Unified Communications as a Service) platform. These Terms and Conditions outline our compliance with 10DLC regulations and our commitment to responsible messaging practices.
1. Attestation Regarding Affiliate Marketing
Bridge Communications does not engage in affiliate marketing as part of our 10DLC messaging campaigns. All messages sent through our platform are for direct business communication purposes only.
2. Nature of Messaging
- All messaging through Bridge Communications' UCaaS platform is conversational in nature, meaning it occurs as part of ongoing interactions between employees and external individuals.
- Messages are not automated, nor are they used for mass marketing or promotional purposes.
- Messages are initiated based on business needs, including customer service, operational updates, and direct employee communications.
3. Opt-Out Process
- Recipients may opt out of receiving messages at any time by replying STOP.
- Once an opt-out request is received, no further messages will be sent to that number unless the recipient opts back in.
4. Help and Support
- Recipients can receive assistance or more information about messaging services by replying HELP.
- A HELP response will direct recipients to a support contact or relevant information about our messaging policies.
5. Compliance with 10DLC Regulations
- Bridge Communications adheres to all 10DLC requirements, including registration of messaging campaigns.
- All messaging activities comply with CTIA guidelines, FCC regulations, and carrier policies.
- Messages are sent only to recipients who have provided prior express consent where required.
6. Message and Data Rates
- Standard message and data rates may apply based on the recipient's mobile carrier plan.
- Bridge Communications is not responsible for any messaging charges incurred by recipients.
7. Data Privacy and Security
- All message content and recipient data are handled securely in accordance with our Privacy Policy.
- Sensitive information should not be transmitted via SMS unless appropriate encryption or safeguards are in place.
8. Changes to These Terms
We may update these Terms and Conditions periodically to reflect changes in regulations or business practices. Continued use of our messaging services after updates constitutes acceptance of the revised terms.
9. Contact Information
For questions regarding our 10DLC messaging terms, please contact:
Bridge Communications, LLC
2393 Pendley Rd #100, Cumming, GA 30041
(678) 845-7600
info@bridge-comm.net
https://www.bridge-comm.net